Refund & Cancellation Policy

1. Cancellation Policy

Customers may cancel a booking before the service professional is assigned without any cancellation charges.

If cancellation is made after a professional has been assigned, a cancellation fee may apply depending on the service type and time.

2. Refund Eligibility

• If a service is not delivered as promised.
• If the professional fails to arrive at the scheduled time.
• If payment was deducted but service was not completed.

3. Refund Process

Refund requests must be raised within 48 hours of the service date. Our support team will review the request and may contact you for details.

4. Refund Timeline

Approved refunds will be processed within 7–10 working days to the original payment method.

5. Non-Refundable Cases

• Service completed successfully.
• Customer not available at service time.
• False or misleading refund claims.

6. Platform Charges

Any applicable platform or convenience charges may be non-refundable.

7. Dispute Resolution

In case of disputes between customers and professionals, TF SKILL INDIA will act as a mediator and make a fair decision.

8. Changes to Policy

TF SKILL INDIA reserves the right to update this policy at any time. Continued use of our platform indicates acceptance of updates.

9. Contact Support

For refund-related queries, please contact our support team through the official website.

Last Updated: March 2026